Home page |  Cart  | Contact  | GENERAL BUSINESS TERMS  | Security  | Support  | MONITORING PROGRAMS  | REFERENCES  | REQUEST FOR TECHNICAL SUPPORT  | WORLDWIDE DEALERS  | RMA REQUEST 
 
SOLAR TRACKERS
LINEAR MOTORS / ACTUATORS
SLEWING DRIVES
SOLAR POSITIONERS
HELIOSTATS
SOLAR PANELS
SOLAR MIRRORS
SOLAR INVERTERS
GROUND SCREWS
MONITORING
TURNING PARTS
PCB BOARDS
ACCESSORIES
SERVICES
DISCOUNTED PRODUCTS
SPARE PARTS
 
Select

Need online help

About sales info?

About product?

Igor_Katanic Direktor_Bolka_Bogdan

Click on Icon !

 

Click here for detailed contact data

 

 SAT CONTROL, d.o.o.

Poženik 10, 4207 Cerklje

SLOVENIA - EU

 

Tel: +386 4 281 62 00

Sales: +386 4 281 62 12

www.solar-motors.com

info@solar-motors.com

(10 Mb e-mail max size)

Worldpay logo

PayPal

Purchasing procedure?

Solar Power Plant

Solar Tracker

Linear Actuator

Linear Motor

Home page > REQUEST FOR TECHNICAL SUPPORT

Do you need our support? No problem. But before having our support, please fill up this form below and get a ticket. Only in this way we can offer you a quick, successful and reliable support. When the problem is in solar tracker itslef, we are requesting a few pictures of installed system and screenshots from tracker's menu (program Helios, web browser,...etc). Send them separatelly to support@sat-control.siHint: do screenshots with pressing "PrintScreen" key on your keyboard and paste picture to some program (Paint,Word,...). Photo makes blurry pictures. We will respond to the email which you will enter. Always use the same email. All fields are mandatory. When you think that the services that we are offering are covered with guarantee terms send the photograpy or scann of original invoice. We offer the support only if you paid the product in full by the Reseller or from us.

 

Your contact email
First name
Last name
Company
Address
Contact phone number
SunTracer model
HW version
MW version
How many panels are mounted
Voltage used to supply the tracker
Tracker or heliostat

Brand name

Description of the problem
Invoice no
Date of purchasing
Purchased from
Is the product in guarantee period

   
Confirmation text Enter confirmation text
If you can't read the textclick here  
   
 

 

Search
Log in
E-mail
Password
Are you a new user?
Did you forgot your password?
Mailing list
E-mail
Poll

LATEST NEWS

Published 09.07.2020
Based on the public tender for incentives for research and development projects, we received approved development co-financing for the HELIO-360 Heliostatic Drive
Name of RRI project:

INTEGRATED HELIOSTATIC DRIVE
Project abbreviation:
HELIO-360
Project duration:
09. 07. 2020 - 08. 07. 2022
Estimated co-financing of the project:
EUR 189,211.03
The investment is co-financed by the Republic of Slovenia and the European Union from the European Regional Development Fund

See the document in English PDF
See the document in Slovenian PDF

Published 11/04/2018
For all our Trackers you can purchase a license to build construction (steel) parts. For additional information send your inquiry to our email and we will prepare an offer for you.

Published 06/11/2015
Waste Electrical and Electronic Equipment (WEEE) is due to its composition and the presence of hazardous components a specific type of waste, so it is necessary to distinguish it from other types of waste and properly handle it and process it.
For this purpose we would like to inform Slovenian clients, that you can submit your WEEE free of charge to collectors of ZEOS d.o.o., they ensure an appropriate management of WEEE on our behalf.
Your nearest and most appropriate location of the collectors of WEEE as well as other information can be found at the link: www.zeos.si

Published 11/04/2018
For all our Trackers you can purchase a license to build construction (steel) parts. For additional information send your inquiry to our email and we will prepare an offer for you.

Published 05/07/2016
NEW VERSION HELIOS ANALYTICS PROGRAM AVAILABLE

Dear Valued Customers
Here below is the link to the New version of Helios Analytics program.
Please dowload it. If you will need any help, feel free to contact us.
http://www.solar-motors.com/gb/monitoring-programs-d489.shtml

Yours Sincerely,
Sat Control team

Published 05/07/2016
NEW TRANSLATION TABLE FOR MECHANICAL VERSIONS

Dear Valued Customers
Here below is the link to the New translation table for mechanical versions for linear motors .
Please dowload it and if you will need any help, feel free to contact us.

Yours Sincerely,
Sat Control team

Worldpay logo

PayPal_logo

 

SAT CONTROL
EAN CODES OR
BAR CODES
383106390000
383106391000
383106392000
383106393000
383106394000
383106395000
383106396000
383106397000
383106398000
383106399000

Spletna trgovina WebyShop